Home Viral News GCB Named The Bank With The Worst Customer Service In Ghana

GCB Named The Bank With The Worst Customer Service In Ghana

The lackadaisical attitude of workers in the financial sector especially those in the government owned banks has hit the rooftop and Ghanaians are left with no option than to cry out loud.

It’s an open secret that most of the workers in the indigenous Ghanaian banks are very rude towards customers but no one has the guts to call them out.

This attitude has led to the collapse of some of the banks and in fact, most of them are surviving on government support as most of their customers have left to other banks.

In a poll on Twitter, celebrated Ghanaian journalist, Serwaa Amihere asked to know which bank in Ghana has the worst customer care service.

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“Which bank has the worst customer service?”, she tweeted. This simple tweet presented majority of her followers the opportunity to lambast GCB for being indifferent towards their customers’ concerns.

The overwhelming majority named GCB as the worst customer service providers in the banking sector in Ghana.

Many people narrated instances where they had to bare the brunt of the ineptness of the workers of GCB.

GCB won the poll hands down with less than ten people mentioning other banks. As big as Serwaa Amihere’s platform is, the attention of GCB was drawn to the tweet and they came in to offer some explanation to some of the concerns raised by their customers. But most of the people were not moved by their answers.

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GCB which was formerly known as Ghana Commercial Bank is in fact, not doing well in terms of customer care: at least, that is what their customers are saying.

But their case is not a peculiar one as their other government owned colleagues are also in same pool. They don’t innovate and are also rude towards customers. Find some screenshots of the reaction of people below. You can also follow the tweet below for all the other comments.

GCB Named The Bank With The Worst Customer Service In Ghana

GCB Named The Bank With The Worst Customer Service In Ghana

GCB Named The Bank With The Worst Customer Service In Ghana

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